eLearning Administrator (Isle of Man office)
SMP Compliance Academy has been going from strength to strength since its launch and due to this success, we have an exciting opportunity for a driven individual to join our expanding Training team to deliver online training externally to our extensive client base and internally to SMP.
With key markets in the UK, Gibraltar and Malta (as well as more to come as we grow), you will interact with a diverse range of customers using our online platforms as well as a range of internal departments as we develop our content base.
Our goal is to take the everyday needs of learning and development and transform them into online solutions that clients and employees alike will find engaging, enjoyable and entertaining. As eLearning Administrator, you will aid this process by using data and analytics to manage current courses and identify areas for improvement along with formulating Learning plans for our expanding client base.
Your responsibilities will include:
- Managing the learning dashboard and metrics to keep your finger on the pulse of current trends and requirements
- Analysing reports and monitoring trends to help continuously improve our clients’ learning experience and drive value for money
- Holding the key to learning platforms and managing roles, securities and permissions
- Managing and creating new client Learning Management Systems
This is not your standard role: you will refine and write your own processes to accompany our own and be an active participant in shaping your own role.
The most important qualities for this position are a passion for learning and development, strong communication skills to understand and articulate the needs of the customer and solid problem-solving skills to identify areas for improvement and act on them. In addition, the following attributes would be advantageous:
- Fast to adapt to new software systems
- The ability to progress and challenge issues with an analytical and logical approach
- Strong technical aptitude
- High level of accuracy and attention to detail
- Ability to work both independently and as part of a team
We are the team that provides high-quality, engaging training to others, so you can rest assured that your training will be approached with the same high standards – all we ask is that you have a strong willing to learn on the job.
You will be working with an experienced and dedicated Training team who possess a wide variety of skills in this sector. You will also be working closely alongside our eGaming team, with the potential for further growth as we develop our extensive client portfolio.
Our offices are located in our headquarters building on North Quay in Douglas, providing easy access to the town centre where you will find a large choice of pubs, bars and restaurants to enjoy with your team at lunch or after work. We’re also well-known for our charitable contributions and annual parties, so it’s not just work you can get excited about.
The successful candidate will be rewarded with a competitive salary, performance related bonus and a comprehensive flexible benefits package, which may include flexible working hours, healthcare, childcare assistance, and pension scheme. Full training will be given together with the career opportunities commensurate with a growing team sitting within a large independent group of companies.
If you would like to apply for this role, please click below, submit the form and we will be in touch.